Privacy Policy

Introduction

At Felmanben S.L., we are committed to protecting the privacy and personal data of users of our product OCR-Genius. This Privacy Policy describes how we collect, use, store, and protect your personal data, in compliance with the General Data Protection Regulation (GDPR) of the European Union and other applicable regulations.

Data Controller

The controller responsible for processing your personal data is:

• Name: Felmanben S.L.
• Email: info@ocr-genius.com
• Tax ID: B66369463

Personal Data We Collect

We collect the following types of personal data when you use OCR-Genius:

• Identification data: Name, email address, phone number (if provided).
• Usage data: Information about how you interact with OCR-Genius, such as activity logs, preferences, and settings.
• Technical data: IP address, browser type, operating system, and other data related to the device used.
• Professional data: Information related to your customs or business activity, if necessary for the functionality of OCR-Genius.

We do not collect sensitive data (such as health data, religious beliefs, or political affiliations) unless strictly necessary and with your explicit consent.

Processing Purposes

We use your personal data for the following purposes:

• Provide and improve OCR-Genius services.
• Personalize your user experience.
• Respond to your inquiries and requests through our customer service.
• Send service-related communications, such as updates or technical notifications.
• Comply with legal obligations, such as tax or customs requirements.
• With your consent, send you commercial information about Felmanben S.L. products or services.

Legal Basis for Processing

The processing of your personal data is based on the following legal bases:

• Performance of a contract: To provide you with OCR-Genius services.
• Consent: To send you commercial communications or process sensitive data, where applicable.
• Legal obligation: To comply with applicable regulations, such as customs or tax regulations.
• Legitimate interest: To improve our services and ensure the security of OCR-Genius, provided that your rights and freedoms do not prevail.

Data Recipients

Your personal data may be shared with:

• Service providers: Companies that help us operate OCR-Genius, such as hosting providers or analytics services, always under confidentiality agreements.
• Competent authorities: When necessary to comply with legal obligations.

We do not transfer your data outside the European Economic Area (EEA) unless adequate safeguards are implemented, such as standard contractual clauses approved by the European Commission.

Retention Periods

We retain your personal data only for as long as necessary to fulfill the purposes described or as required by applicable laws. For example:

• Data related to your account is retained while you are an active user of OCR-Genius.
• Data necessary to comply with legal obligations is retained according to the periods established by regulations (for example, 5 years for tax data).

Once the data is no longer needed, it will be securely deleted or anonymized.

Data Subject Rights

In accordance with the GDPR, you have the following rights:

• Access: Know what personal data we hold about you.
• Rectification: Correct inaccurate or incomplete data.
• Erasure: Request the deletion of your data, where applicable.
• Restriction: Restrict the processing of your data in certain cases.
• Portability: Receive your data in a structured format or transmit it to another controller.
• Objection: Object to the processing of your data on grounds related to your particular situation.
• Withdrawal of consent: Revoke your consent at any time, without affecting the lawfulness of prior processing.

To exercise these rights, send a request to info@ocr-genius.com. We will respond within a maximum period of one month, except in cases of complex requests.

If you believe your rights have not been respected, you can file a complaint with the Spanish Data Protection Agency (AEPD) or the data protection authority in your country.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or alteration. These measures include encryption, access controls, and regular audits.

Cookies and Similar Technologies

OCR-Genius uses cookies and similar technologies to improve the user experience and analyze service performance. You can manage your cookie preferences through your browser settings or the OCR-Genius preferences panel (if available).

Policy Modifications

We may update this Privacy Policy to reflect changes in our practices or legislation. We will notify you of any significant changes through a notice on OCR-Genius or by email.